Zales in Gainesville, FL

Reviews about Zales

• ★ ☆ ☆ ☆ ☆

  June 14, 2019, by Tiffani Vogel
  This place is absolutely awful. From the moment I went ring shopping for my fiancée to getting the ring sized it has been horrible. Everyone has been so rude to me and my fiancée. When I was looking for rings the people working were so pushy. At one point we delt with the store MANAGER and when I told him I wanted to think about it before I bought it, he instantly got so rude with us because he didn’t make a sale. Then when my fiancée got her ring sized the older lady working there was so rude to her and acted as if she was such a bother, god forbid she do her job. I just called to ask when her ring will be back from getting sized and the lady on the phone was so rude also and told us a week and a half two weeks and now they’re telling me it’s going to be 3 weeks to a month before it comes in. Awful zales location and awful associates. The higher up should REALLY take a better look at the store management and associates because after I get my ring back and pay my credit card, I will NEVER shop here again. Do yourself a favor and go anywhere else, even a pawn shop would be better than zales.