T-Mobile in Gainesville, FL Closed now

Reviews about T-Mobile

• ★ ★ ★ ★ ★

  April 04, 2020, by Melody A Miller
  Mariella(manager) ,Chelsey and Jose...were working yesterday @T-Mobile on nw 13th street. I came in in a panick because my cellphone(prepaid) was unable to make calls or receive/send text. The phone was perfectly fine hours prior....and I had already tried EVERYTHING I thought might be the problem. These ladies (Jose was working on another project with a display) were able to fix the issue in a few minutes. They were knowledgeable,courteous and professional. I was not charged a single penny and was not pressured to upgrade or purchase more accessories and had an overall great experience. Needless to say the issue was something I would have never figured out on my own had I not stopped in. I would have been changing every setting in my phone,probably further exasperating the problem.Thank you Mariella and Chelsey!!P. S. Mariella knew exactly what the issue was and Chelsey followed her instructions to get my phone back to functionality!!
• ★ ☆ ☆ ☆ ☆

  October 09, 2019, by Frank Mendez
  Your better off at the Archer store. Most of the employees were fumbling around to answer simple questions. Don’t really know what they’re doing but they did it with upmost respect and good customer service.