AT&T in Gainesville, FL Open now

Reviews about AT&T

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  April 25, 2019, by Jeffrey Price
  Do these people have any idea that they are completely replaceable? If you get the one person that knows the phones, you're ok. Otherwise go to Amazon.
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  January 20, 2019, by CCS Billing
  I walked in at a busy time, so I knew I was going to have to wait a bit. I wanted to exchange my personal phone, an iPhone 5, with a Galaxy S8 Active and buy an iphone 7 128gb for my girlfriend. I made it pretty clear I just wanted to buy the phones, get the Galaxy activated for use, and I would be on my way. Any time I've been to an At&t store this takes a whopping five or ten minutes to complete. They do not prioritize anything at this store. At&t would have made whatever percentage of profit they make on a 1500.00 purchase in ten minutes, instead I waited an hour and a half for a sales rep to figure out what a customer was doing wrong . . . . . . with his flip phone, to only allow an older woman who hadn't signed in to take up another 15 minutes of time needing to know the steps to save something to her favorites. Then I watched this same sales rep, the very one who took my name an hour and a half ago finish with the people she was dealing with, get up and mess around with her phone at a kiosk. I was literally the next person in line, but after 1.5 hours of waiting I just got up and left. Three sales reps were busy with difficult customers (really, there needs to be a line where sales reps are allowed to just say "enough is enough, I can't help you"), and one that had no interest in making 1500.00 in sales in 10 minutes for At&t. Also, to the women who brought in the dog with a fake service dog vest, you are complete jerks to the kind of people who actually need services animals. It was quite clear when your dog couldn't sit still, tried to run around everywhere, and yipped at everyone who walked in, that it was not a service dog. I hope they were all out of the phone you had wanted to buy.